Frequently Asked Questions
Find answers to common questions about our washes, locations, the Clean Getaway app, and what to expect when you visit.
About Our Washes
Clean Getaway focuses exclusively on car washing. Our facilities, equipment, and processes are designed to deliver consistent, high-quality results across self-serve and touchless options.
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Clean Getaway has been serving Albertans since 1999 with a focus on quality, consistency, and care. Our locations feature oversized bays, modern equipment, premium wash products, and attentive staff. We are proudly Canadian owned and operated.
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Regular washing helps protect your vehicle’s finish from road grime, salt, and environmental buildup. For most drivers, washing once a week is a good guideline, especially during winter or dusty conditions.
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Touchless washes clean using a combination of water pressure and specially formulated soaps, without brushes or physical contact. This approach helps reduce the risk of swirls while still delivering effective results.
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Once inside the bay, a touchless wash typically takes a few minutes, depending on the cycle selected. Multiple bays help keep traffic moving smoothly.
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No. Clean Getaway uses fresh water for every wash cycle. Water quality is carefully managed to support consistent results.
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Car washing is all we do. Our locations are purpose-built for washing vehicles, not attached to fuel pumps or convenience stores. Every piece of equipment, from bay size to lighting and wash chemistry, is designed around delivering a better clean.
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Yes. Every Clean Getaway location includes a complimentary undercarriage wash. It helps remove salt, sand, and buildup before you begin your wash.
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Yes. As with any wash, ensure the roof is properly latched before entering the bay.
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Rain and snow can carry pollutants and road treatments that settle on your vehicle’s surface. Washing helps remove these residues before they have time to affect your finish.
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Yes. Modern clear coat finishes still benefit from regular protection. Wax helps preserve the surface and maintain appearance over time. Clean Getaway uses clear coat–safe waxes in both self-serve and touchless bays.
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Wax itself does not cause streaking. Residue on wiper blades or trapped oils can affect visibility. Regular washing and clean wipers help prevent this.
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As soon as possible. These substances can be acidic and may affect your vehicle’s finish if left untreated.
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Yes, with a few simple precautions. After washing, driving briefly helps clear moisture from seals and moving parts. Drying door jambs and locks can also help in colder conditions.
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Yes. All listed prices include GST.
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Debit and credit transactions may show a temporary pre-authorization at the pay station. The final charge reflects the wash selected and typically updates within one to two business days.
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App access and Wash Club memberships can be managed directly within the Clean Getaway app. Cancellations must be completed before the next billing date.